1. Introduction

Welcome to VapVap Eats, your trusted platform for Food delivery. By accessing or using our website and services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully. If you do not agree to these Terms, you should not use our services.

2. Services Provided

VapVap Eats offers a variety of services, including but not limited to:

• Payment processing via multiple payment methods (e.g., Credit Cards, Apple Pay, Google Pay, etc.).
• Restaurant, driver, and customer payment and commission management.
• Order management and delivery services.

These services may change from time to time, and we may update or modify them at our discretion. We will notify you of significant changes if applicable.

3. User Responsibilities

By using our platform, you agree to:

• Provide accurate, up-to-date information during account creation or transaction processing.
• Ensure that all actions taken under your account are in compliance with our policies and applicable laws.
• Not misuse, disrupt, or attempt to gain unauthorized access to any part of the platform.

4. Account Security

You are responsible for maintaining the confidentiality of your account credentials and other sensitive information. You agree to notify us immediately if you suspect unauthorized access or any security breaches.

5. Payment and Fees

The following fees and commissions apply to users of our platform:

• Customer Fees: A percentage of the order value and a flat delivery fee, depending on the value of the order.
• Restaurant Fees: Commission on orders and fees for POS devices provided.
• Driver Payments: Fixed florins per delivery, along with a percentage of the delivery fee and florins per kilometer.

You agree to pay these fees when applicable, and the amounts may be adjusted from time to time. All payments are processed through third-party payment processors and subject to their respective terms.

6. Refunds and Cancellations

Refunds and cancellations will be handled in accordance with our refund policy, which may vary by service. Please contact our support team for assistance with refunds or cancellations.

7. Intellectual Property

All content, software, and materials on the platform, including but not limited to logos, text, images, and code, are the intellectual property of VapVap Eats or its licensors. You agree not to use, reproduce, or distribute any of these materials without prior written consent.

8. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.

9. Limitation of Liability

To the maximum extent permitted by law, VapVap Eats will not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or data, resulting from your use or inability to use our platform.

10. Dispute Resolution

Any disputes arising out of or relating to these Terms & Conditions shall be resolved through binding arbitration in accordance with the laws of [Your Jurisdiction]. You agree to submit to the exclusive jurisdiction and venue of the courts located in Aruba Island.

11. Changes to Terms & Conditions

We may update or modify these Terms & Conditions at any time. We will notify you of significant changes, and the updated Terms will be posted on this page with the date of the latest revision.

12. Governing Law

These Terms & Conditions are governed by and construed in accordance with the laws of Your Jurisdiction.